• http://www.global-lingo.com/blog/ Richard Michie

    I’ve been banging on about this for the last few years and finally I’m finding that people are taking notice. The main problem is that companies and CEO’s are afraid that if they stand up and be counted they be shouted down. But what’ll actually happen is that they can build a dialogue which is what their customers have wanted all along.

  • http://themodernistrevival.blogspot.com James Jean

    I believe #14 is all the reason they could ever need.

  • http://www.johnakerson.com/blog John Akerson

    James Jean nailed it in the previous post.

    I could think of only one important point not listed in the above 14. It is particularly applicable in larger companies.

    Social media gives a CEO another channel to communicate with the employees, managers and executives. It is a way to directly deliver unfiltered thoughts, interests, fears, and the reasons for decisions that frequently become so muddy with corporate-speak when they are passed through the PR filters, the marketing filters and the management layer-filters. Bypassing those filters to intimately and directly communicate is invaluable and social media is a great tool for that.

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  • http://www.pragmaticvisionary.com Dror Orbach

    Great post! There’s nothing like real personal experience. I’ll be sending this to a few CEOs I know…

  • http://twitter.com/socialespeaking/status/9233164094 D Libb Rhett

    RT @TweetCaroline 14 Ways A CEO Can Benefit frm Social Media: A True Story http://ow.ly/187on VIA @jeffbullas #li o_O

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  • @LonghurstC

    Fascinating post – especially given Sophie is CEO of a global brand management firm. I’d love to hear more from her on how the outreach is going and what additional lesssons she’s learned. Great work once again Jeff – I’d love an update! Colin

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  • http://twitter.com/GregHamer Greg Hamer

    Maybe CEO’s of larger companies get this, but there are plenty of smaller businesses that are still skeptical of this “phenomenon”.  I deal with these people everyday as an IT consultant.

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