How to Supercharge your Social Media Marketing Strategy with Employee Sharing

Employers have always known that employees are their best assets. If they aren’t engaged and passionate about the products or services they represent, then how can their customers feel the same?How to Supercharge your Social Media Marketing Strategy with Employee sharing

It’s every employer’s dream to have fully engaged staff talking about the amazing benefits of the products or services the company offers, and positioning the company the way the founders intended. Social media has made this a lot easier, but ironically social media has also made the relationship between employees and employers somewhat awkward.

Employees are rarely provided with clear policies or strategies on social media outreach or engagement on behalf of the company. Occasionally this laissez-faire attitude can put employees and companies at risk.

Police get social

Recently the NYC Police Department felt inclined to issue the first list of what officers can and cannot post to Facebook, Twitter, YouTube and other social media sites. This kind of official policy is one that many employers do not have, but setting clear guidelines about social media use can actually be extremely beneficial in the long term.

I recently wrote about the value of giving consideration to an employee engagement strategy, but in this article I want to go a step further. . I want to talk about the factors a business needs to consider when creating a social media strategy and how to implement one. 

What is an employee engagement strategy?

As a business concept, employee engagement is simply a method of getting employees more involved and excited about their organization. According to Kevin Kruse, author of Employee Engagement 2.0, he defines employee engagement as “the emotional commitment the employee has to the organization and its goals. 

Is it difficult to set up?

A social media employee engagement strategy is low risk and cost effective. It’s free to sign up to almost all social media networks and most employees will have at least one active network. A social media employee engagement strategy is also relatively easy to implement and the majority of employers have little difficulty in getting participants.

It can also be fun.

Gamification and incentivizing can make employee engagement a positive team building exercise in the office. It also has the additional return of increasing company and employee recognition. 

What should I consider before getting started?

Sometimes the hardest thing is getting started. Here are some tips to help you make those first steps.

    • First, what is it that you want to share?
    • Do you have coupons to distribute?
    • Are you hiring?
    • Is there major company news that you want the world to know?
    • Knowing what to share is the primary concern employees always have. 
    • You also want to consider how to get employees to share content as well. Employee driven stories, news or related posts are great at driving authenticity and building trust which any company can benefit from. 

And this is where a proper social media engagement strategy managed by an administrator who can guide the team through content sharing becomes valuable. 

Reward employees for their efforts

The next major consideration is how to recognize and reward employees for their efforts. If any employee is broadcasting to their social networks on behalf of the company you and they will need to know the following.

  • What will they get in return?
  • Are they motivated by intrinsic or extrinsic values?

Either way, this is where gamification and incentivizing employee engagement comes into play. A simple leaderboard for who has the most shares or who has brought the most earned media value through their shares can create a healthy competition between colleagues.

How to make it easy

So how do you make it easy for employees to share with their social networks? You can email everyone in the company and gently nudge them to post to their social channels, you can send out a daily newsletter with shareable links, or you can work with a social technology platform designed to make it easy to manage and run an employee advocacy program.

The employee social media advocacy platform VoiceStorm creates a hub where

  • Managers and employees can join and connect their social accounts,
  • Post and share content
  • Drive gamification with points and leader-boards
  • Track performance with analytics that measures reach and engagement  

However, with whatever sharing method you choose, I do want to stress the importance of not forcing employees to share. These are their social networks and an employee advocacy strategy is built on the trust that an employer has in their employees and vice-versa.

The benefits to the organization will come back full circle if the strategy is implemented properly. 

Will They Do It?

We find that most commonly, over 50% of employees want to share news/info about their company, and that the more members that share, the higher levels of employee satisfaction, productivity and engagement is gained by those companies. 

Best Practices for Employee Engagement

Here are the top ten best practices for social media employee engagement to ensure that your staff will indeed supercharge your social media marketing strategy. 

  1. Align with corporate social media policy
  2. 100% opt-in optional program
  3. No surreptitious monitoring – transparent
  4. Recognize participation
  5. Team leaderboards & gaming
  6. “Always On” & “MobileFirst”
  7. Be authentic
  8. Give employees space
  9. Share employee posts/accounts
  10. Encourage employee content 

Wrapping it up

The benefits of partnering with your employees to drive advocacy via their social networks is a win-win for everyone.  Engaged employees can help increase productivity, customer satisfaction and profitability while reducing costs and turnover.

Author: Russ Fradin is the co-founder of Dynamic Signal. If you want to learn more about employee advocacy, visit 




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  • Kenny Lee

    Katherine, what about trying incentives? i.e the person who shares the most or has the most # of reactions to posts gets some kind of prize?

  • Samantha Hernandez

    Yes! The key is to have employees that are passionate about their company’s products and services. Successful posts and sharing on personal accounts come from genuinely caring about what it is you and your company provides and stand for.

  • Michal Smetana

    This is a great concept I really love. I mean, as an employee it’s great if you love what you are doing, if you love what the company is doing and if you simply love the company you work for. If all of the above can be applied to an employee, they are ready to start (if you, or your employees, haven’t already started that) with employee sharing. Thanks for sharing this great article with us, Russ.

  • Chris Boudreaux

    This book has detailed frameworks for empowering employees in social media, examples from various industries, details on how to create and run such a program — from authors at IBM and Accenture:

  • Word Works

    This seems like a really good idea. I guess businesses would have to be careful that the right things get posted, though. It could potentially be disastrous.

  • Khalid Raza

    Thank you re-iterating the point on need of strategy. Today, as the progress/evolution of social media and social tools continues, the need of well articulated strategy and computing guidelines are a must for all organizations. (Ream more here )

    Also the important point mentioned is disallowing the ClonedSocial ( concept where employees are forced and tracked on the use of social media. The biggest problems arise when efforts are put to inorganically grow the communities, or make them active, or when incentives are put to push the use of social media or when rewards substitute the intrinsic motivation.

  • Barbara Mckinney

    I feel this is
    among the so much significant information for me. And I am satisfied reading
    your article.Thanks so much for this, I’ve seen numerous posts on this and
    yes my eyes glazed over for every single one until I read this!

  • Barbara Mckinney

    I feel this is
    among the so much significant information for me. And I am satisfied reading
    your article.Thanks so much for this, I’ve seen numerous posts on this and
    yes my eyes glazed over for every single one until I read this!

  • ImpressionMarketing

    Thanks for the post. Very clear.

  • Leonard D’Souza

    Very beneficial tips! Employee Advocacy is the way to go, especially for bigger organizations, where they can actually leverage their huge employee strength on social media.