SEO for Local Businesses in 2016: Key Trends and Tips

SEO for Local Businesses in 2016: Key Trends and Tips

In 2016, SEO will be more important than ever for local businesses.This isn’t just wild conjecture; all data points to the ever-increasing importance of search engines.

Take a look at this study by GE Capital Retail Bank, which said that 81% of shoppers research online before making big purchase decisions. Or this study by Google, Ipsos MediaCT and Sterling Brands, which concluded that 3 out of 4 people are more likely to visit local stores after finding them in search results.

Infographic about SEO for local businesses

(Source: Google Infographics)

The importance of search engines doesn’t end once you get customers in your store either. Google found that 42% of customers conduct research online while they’re inside your store, mostly using search engines (69%) or your own website (46%).

With Google processing well over 100 billion queries per month, 43% of which are local in nature, it wouldn’t be an exaggeration to say that if you want local customers to find you, you have to invest in SEO.

But how can you excel at local SEO in 2016? Let’s dig through the SEO trends you need to focus on, and give you some actionable advice to rock your local business SEO in the coming year.

Things to consider with SEO for local businesses in 2016

What does the SEO landscape look like in 2016?

Here are the 4 key trends that are going to shape the SEO world in the coming year:

1. GMB takes over local SEO from Google+

Google+ has been announced dead more than a few times in the last couple of years. At one point, it even seemed to be the official position, especially after Google removed the Google+ requirement for YouTube accounts. Around a month ago, Google released a revamped version of Google+ with a focus on ‘communities and collections’.

  • Communities are a gathering place for Google+ users interested in a topic.
  • Collections help users curate posts on a particular topic, or follow previously curated lists of posts/articles.

From a local SEO point of view, the new G+ redesign meant that the following features were no longer supported; reviews, categories, directions, stars, photo uploads, interior photos, maps, hours & open table/apps integration. However, people can still see this information on Google maps and SERP (search engine result pages), and you can manage these from your GMB (Google My Business) dashboard.

We all know that reviews make or break a local business in SERPs – a fact backed up by a recent study from BrightLocal that shows 92% of consumers read online reviews and that star rating is the #1 factor used by consumers to judge a business.

With the new G+ update some of the popular hacks used in Local SEO, like the direct review link for customers using G+, no longer work. We have built a new tool that can help you create direct links to your Google review popup, that you can pass on to your customers.

What this means for local businesses

If you haven’t done so already, it’s time to move on to GMB to mange your Local SEO.

2. Local SEO and mobile optimized sites go hand in hand

According to International Data Corporation (IDC), 3.2 billion people (roughly 44% of the global population) will have internet access in 2016. Of these, roughly 2 billion will use the internet through mobile devices.

The smartphone is the default internet device for an increasingly large number of people. And it’s not just the sheer numbers; there is also a qualitative difference in the way people use smartphones vs. desktops.

For example, a KPCB Mobile Technology Trends report shows that the time Americans spend on mobile-based digital media (51%) is considerably more than the time they spend on desktops or laptops (42%).

Internet usage graph for SEO for local businesses

Another report says that customers are more likely to shop on mobiles than desktops.

Search engines have responded accordingly. In April 2015, Google announced a ‘mobile-friendly update’ that gives better rankings to mobile-friendly pages in Google search results. A few months later, Google announced that it was processing more mobile search queries than desktop queries.

What this means for local businesses

The question now isn’t whether people actually use their mobile phones to conduct online searches – it’s whether you actually have a competent mobile-friendly search optimization strategy. Without a strong, mobile-focused website and content, be prepared to be decimated in the search engines by the competition who do.

3. Click-through rates for top organic search results are falling

In a 2006 study of over half a million users on 20 million search queries, AOL revealed that the top ranking page gathered about 42% of all clicks. The second ranked page attracted 12% of clicks, while the third ranked page got about 8.5% of all clicks.

Overall, AOL showed that the top 10 organic results received about 90% of all clicks.

A year later in 2007, Mediative (then known as Enquiro) released data which showed that the top ranked page got 25% clicks, second position got 11% clicks, while the third position got 8% clicks.

However, in 2011, Slingshot revealed that the number one ranking page on Google got only about 18% clicks, while number two ranking got about 10% of clicks.

Within a span of five years, we’ve gone from the top ranked page getting 42% of all clicks to just 18% of all clicks.

Please note that all of these statistics are from reports by different organizations, so we’re  not exactly comparing apples to apples. One of the closest things we have to that would be the CTR study by AWR, an awesome tool by Philip Petrescu, which shows a decline in CTR for organic results.

The reason why should be apparent to anyone who has ever used a search engine recently. The top half of the page (above the fold) is usually dominated by ads:

Click throughs on SEO for local businesses

In the case of local search results, Google Places dominates the above the fold area. For most searches, you get the ‘3-Pack’ results.

Click throughs example 2 for SEO for local businesses

In fact, home service businesses (plumbers, locksmiths, etc.) can even buy ‘Home Service Ads’ in AdWords to make sure that their site gets priority placement in local search results.

Lock repair example for SEO for local businesses

What this means for local businesses

Top rankings matter, but not as much as they used to. Just like Facebook, Google seems to be slowly transitioning to a ‘pay to play’ model in a lot of verticals. The big exception is the Local 3 Pack result which can be achieved through local SEO. To stay relevant in this space, you should have a PPC budget to complement your SEO efforts.

4. Voice Search and SEO

With the rise of mobile devices we have seen a greater demand for voice search. Studies shows that 56% of on the go searches have local intent.

When using voice for search, people usually use natural language as opposed to keywords. For example you might say OK Google … “Where can I find a good locksmith in Richmond?” – but if you’re on the desktop version you might have typed in “locksmith Richmond”.

Google has been getting a lot better at understanding us especially using voice search.

What this means for local businesses

Voice search is changing the way people search. You should make sure your business has a content strategy to target long tail keywords and informational queries with things like How-To articles, explainer videos and so on.

This covers some of the key things to consider for local businesses with SEO in 2016. Now let’s shift focus to how you can change your SEO strategy in 2016 to win big.

Local business SEO tips for 2016

Here are a few actionable tips that can have a big impact on your local business’ SEO in 2016.

1. Invest in getting listed in directory companies

Based on the dominance of Google Places in local SERPs, you might be led to believe that you can safely ignore sites like Yelp, Womo, etc in favor of Places. In truth, an ‘either or’ strategy no longer works for local SEO. You need to have a strong presence in both local directories and Google.

Here’s why:

  • Sites like Yelp provide review data that shows up in Apple Maps, which is increasingly replacing Google Maps as the default map app for iOS users.
  • Sites like Yelp are growing at an alarming rate and analysts believe they can overcome Google dependence.
  • With a monthly average of 89 million unique visitors via mobile, Yelp itself gets a large number of searches.

Ideally, you should have a vibrant presence on both Google Places and online directories like Yelp.

2. Build quality links

Most local websites hardly have any links to speak of. Investing even a tiny bit into building quality white-hat backlinks can go a long way towards pushing your site to the top of the SERPs.

Here are a few simple and easy to follow methods:

  • Build your own Citation and Directory links: Quality citations can boost your business in local packs on Google SERPs. One way to find these opportunities are to use some Local SEO Tools.
  • Connect with local bloggers: If you’re in a moderately sized city, there will be plenty of local bloggers who’ll be more than happy to link out to a local business. Give them some free products/services in exchange for a link. Alternatively, share your expertise via a guest post on their blog.

DIY blog example SEO for local businesses

  • Reach out to people who’ve linked to your competitors. Find bloggers who have linked to content on your competitors’ websites. Create a better version of this content, then reach out to bloggers for backlinks (aka the ‘Skyscraper Technique’ by Brian Dean).

3. Invest in content

An SEO strategy without strong content is bound to fail in 2016. Just take a look at some of the top results in your industry. Do you see any pages with short, useless content that’s stuffed with keywords?

Of course not. Google has made content essential to good rankings. While building backlinks is important, you won’t go far without solid, useful content.

In fact, in a recent hangout, Google’s John Mueller even mentioned the importance of content:

“But past that, of course, high quality content is something I’d focus on…….We want to bring content to people that is really useful for them and if your content is really useful for users then we want to bring that to people.”

Here are some tips to help you get started:

  • Go deep instead of wide: According to SERPIQ, the top 10 results in Google have 2,000 or more words. This means that instead of creating short posts on hundreds of topics, you’ll do better by creating long, in-depth posts on a limited number of topics.
  • Create visual content: People are more likely to share images, videos, GIFs, etc. than plain textual content. There are various sites that offer free images and videos that you can use in your posts and projects.
  • Repurpose content. Once you create an article, repurpose it into infographics, eBooks, presentations, etc. to spread your content as far as possible. There are many DIY tools you can use to create these yourself.

Closing words

The SEO industry is going through a soft upheaval. From links and technical SEO, content has come to form the foundation of online rankings. At the same time, mobile search and decreasing CTR is making SEO a challenge for small, local businesses. However, top marketing companies will always find ways to get their clients listed in the search results, no matter how they are delivered.

Guest Author: Saijo George, is the SEO Strategy Director at Supple, an award winning SEO agency from Melbourne, Australia. You can get in touch with him on Twitter or Linkedin


  • Joseph K.

    Thanks for touching base about the voice search. This is something that I have completely ignored (unintentionally). I’d like to learn more how a local service provider can build links using white-hat.

    • Saijo George

      Not a problem Joseph. One of the most important factors you can look at from a local SEO point of view is a consistent NAP ( Name Address Phone ) listing.

      When it comes to building links it all comes down the business in question, resources and data you have access to.

      Look at the sites ranking for the keywords you want to rank for and do some competitive research to see what works for them.

  • Priya Florence Shah

    Excellent tips, especially the one about the Google Business Review Direct Link Generator tool.

    • Saijo George

      Thanks Priya.

  • Erloel C.C.

    Excellent Post. Absolutely helpful, it has been so many years yet Business Listing is still at the top when it comes to local seo tactics.

  • Eoin Healy

    We have seen something interesting in google search results in the last while.. Any pages we have that show aggregated star ratings (directly on the webpage) no longer show in Local Results. When we remove the star ratings from pages, they then get shown in Local. Has anyone else seen similar?

  • Webmasters Group

    Informative post. Thanks for sharing with us.

  • Judy Caroll

    Wonderful! Excellent tips. I find it helpful. SEO plays a big role in every business and knowing the key trends and tips this 2016 really matter. Thanks for it with us. :-)

  • Raj Kishore

    I found this post very informative, thanks for sharing your valuable ideas about SEO for local business.

  • Raj Kishore

    Great resources to read about local business SEO. As an SEO i loved your helpful ideas about Local SEO. Thanks for sharing your skills about local SEO marketing!