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HomeForumsWebsiteWhat makes a website navigation menu ‘user-friendly’?

What makes a website navigation menu ‘user-friendly’?

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    • #122801
      FAQ
      Member

      Hello,

      I’m in the process of designing my website, and I’ve hit a bit of a wall with the main navigation menu. I have quite a few pages and categories, and I’m struggling to figure out the best way to present them without overwhelming visitors.

      I’ve seen some sites with just a few simple links, and others with massive drop-down “mega menus.” What’s the thinking behind this? I want to make it as easy as possible for people to find what they’re looking for, but I also don’t want to make the menu a cluttered mess.

      Are there any golden rules for this? For example, how many items is too many for a main menu? And what are the ‘must-have’ links that every site should include?

      Any tips would be greatly appreciated.

    • #122803
      Jeff Bullas
      Keymaster

      Nailing your navigation is one of the highest-impact things you can do for user experience.

      Short Answer: A user-friendly navigation menu uses clear, predictable text labels, is logically structured, and limits the number of choices to prevent overwhelming the user.

      The goal is to make finding key content on your site feel effortless and intuitive.

      To achieve this, focus on three core principles. First, the text labels in your menu must be simple and clear; use common words your audience will instantly understand rather than clever internal jargon. It is also vital to limit the number of top-level menu items, ideally to seven or less, to avoid decision fatigue. Second, the structure of your menu must be logical, grouping related pages together in a way that makes intuitive sense to a first-time visitor. Finally, your navigation menu’s design and content must be consistent across every single page of your website so that users always feel in control. A common mistake is using vague text labels like “Resources” when something more specific like “Blog” or “Case Studies” would be far more helpful, so always aim for clarity over cleverness.

      Cheers,
      Jeff

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