• flipboard

10 Twitter Marketing Tips

Twitter marketing usually runs a distant second to Facebook marketing and doesn’t attract the media attention of the shiny social networking toy Facebook 10 Twitter Marketing Tips

Twitter has an image problem in that it is often seen as as a ‘plain Jane’ with a litany of inane tweets that are just 140 characters of black and white text. Facebook is seen more as the Prima Donna with a  ‘Mega’ rich database, highly engaged users and an obvious and glittering multi-media capacity that entices users with images, videos, personal connections and ease of use that doesn’t require a support center or a manual.

Twitter’s functionality is more low key and targeted than other social networks and its power lies in its simplicity. Google has maybe the simplest and homeliest homepage on the web yet behind that plain face lurks a powerhouse of search and functionality and an ecosystem that is both deep and wide. So don’t be fooled by Twitter’s apparent simplicity.

Larger companies and brands usually don’t have trouble acquiring Twitter followers because the brand is the attraction and the honey pot that draws the people to follow. Small to medium challenger brands and bloggers need to be proactive in acquiring followers to grow their base of appropriate and targeted followers.

Twitter is a great platform for bloggers as it can provide a quick and efficient way to get their content out and in the Twitter streams of their targeted interest groups and audience.

So here are some simple Twitter tips and tactics to provide a toolkit for reference today and tomorrow for bloggers, companies and major brands.

10 Twitter Marketing Tips & Tactics

1. Define Your Target Market(s)

The first step is to get very clear on who your target audience is for your business or campaign. If you are a gourmet food company your target audience would also include people on Twitter who are interested in food and wine.

2. Acquire  Twitter followers

You can start following people with high influence and large Twitter followings that are within your target market either using Klout or Twitter Grader as guides. Quantity is important on Twitter just like a large email database and don’t let anyone tell you any different. As your Twitter following becomes substantial then the way you engage with your audience will have to change as there is no way that you can interact as personally with everyone in your follower base.

3. Engage and Develop Twitter Followers within your Niche

There are tools such as Tweepi.com which makes it easy to follow followers of influential bloggers on Twitter.  Twellow.com also provides a tool that enables you to find powerful Twitter follower lists in your particular niche or vertical market. The quality part of the Twitter equation is ensuring that you have followers that are interested in your industry niche. If you wanted to acquire followers that were interested in Facebook for example you could do no better than following some of Mari Smith’s followers (also known as the Pied Piper of Facebook) using a tool like Tweepi.

Tweepi.com Tool To Follow Mari Smiths Twitter Followers

4. Share the Content of  Influential Tweeps

Sharing other blogger’s content on Twitter can help you gain their attention. You can let them know that you have tweeted their post or content by including your Twitter name eg @Jeffbullas. This sharing counts as part of engagement and connection that gets noticed and if you ask for a retweet of your link or post by that person in the future then you may find that they will help you out.

5.Automate the Tweeting of Other Content in Your Category

As you find other bloggers and influential tweeters in your niche you may want share that content that you now trust and add value to your followers by tweeting their content. This can be automated using Twitterfeed.com. As you can see below I send out the latest blog posts automatically via RSS detection within this tool that sends valuable content from Jeremiah Owyang, Lee Odden, Chris Brogan and Seth Godin amongst 19 others to my Twitter followers whenever they publish a new post without me having to get out of bed.

TwitterFeed.com for automating sending out other bloggers posts automatically when published

6.Tweet Topical and Inspiring Content Consistently

As you come across great content that you discover on the social web such as YouTube videos, Blogs and Slideshare then share them with your followers. This also includes the posts of other influential bloggers in your topic category as you come across them in your Google Reader.

7. Automate ReTweeting of Your Content

Your blog post archive often contains great posts that you need to promote from time to time so they are not forgotten and buried in the dusty archives of  your blog . (SocialOomph professional can be setup to do this)
When tweeting your posts include # tags that deliver the Tweet to # lists. One example of a #list is #SocialMedia.

8. Run a Competition on Twitter

Twitter competitions can be very successful. In honor of its 10th birthday, London-based do-it-yourself Web site builder, Moonfruit ran a Twitter competition based competition and gave away 11 Macbook Pro computers and 10 iPod Touches. Contestants had to tweet using the hashtag #moonfruit. (Hashtags collate Twitter responses.)

The Results

  • Traffic to Moonfruit’s Web site went up 300%.
  • Sales went up 20%, more than paying off the $15,000 investment.
  • The Moonfruit Web site climbed onto the first Google page for “free website builder” after originally being in fourth position on Google search results.

Moonfruit Twitter Marketing Campaign and Competition

9. Use Twitter as Your Focus Group

Twitter can be a great listening post and provides market feedback in real time and it is free. Companies pay research agencies large sums of money to solicit their customers opinions. There were 3.37 million mentions of Starbucks ( SBUX – news – people ) on Twitter through early May 2009 that provided Starbucks with a wealth of  information on how customers perceive them. “There is a major element of Twitter that’s about listening and learning,” says Brad Nelson, the man behind @Starbucks. “Twitter is a leading indicator”. Collecting the information is as simple as searching for references to your company.

10. Tweet Something Controversial

The NAB bank is one of the largest banks in Australia and they tweeted the following tweet that appeared to be a mistake by a junior community manager.

NAB Twitter Marketing

It was in fact part of an integrated social media and traditional marketing strategy to get people to break with their current bank and to create buzz about their new competitive pricing across a range of their banking products  that they were offering to the market .

The Results

  • Across the various social networks the Twitter campaign created 66% of all banking conversations online
  • In three weeks they had a 20% increase in transaction accounts
  • 50% increase in credit card applications
  • 35% increase in mortgage enquiries
  • 45% in mortgage re-finance applications

How do you use Twitter in your marketing strategy?

More Reading:

Image by Zoolcar9

Jeffbullas's Blog

Comments

  • Point 5 is something that I knew but I have missed for a while. I am going try out by promoting posts from my community.And as you mentioned finding your target audience is very important then you can find, connect and converse with them.
    Thanks for handsome tips and i really believe twitter marketing is as amazing as fb even-though its 140 🙂

  • Hi Jeff this is a great post thanks. One thing I’m not sure about is the auto following of other people. I know on your account you have tens of thousands of followers but you also follow tens of thousands of people. I started off with this approach but I found I never used Twitter because there was way too much junk. Now that I un-followed everyone I didn’t get value from I find I use it a lot more – in an interactive way not just auto posting all of my blog posts to people. They are two very different ways to use it I wonder if it’s a topic in itself for a future blog post.

  • Hi Jeff this is a great post thanks. One thing I’m not sure about is the auto following of other people. I know on your account you have tens of thousands of followers but you also follow tens of thousands of people. I started off with this approach but I found I never used Twitter because there was way too much junk. Now that I un-followed everyone I didn’t get value from I find I use it a lot more – in an interactive way not just auto posting all of my blog posts to people. They are two very different ways to use it I wonder if it’s a topic in itself for a future blog post.

  • Divillly

    Great article, very interesting tips that I can start to put to use with my own Twitter account. Thanks

  • Divillly

    Great article, very interesting tips that I can start to put to use with my own Twitter account. Thanks

  • great…so we can use twitter as a traffic source.

  • I agree that it’s a very powerful idea to tweet controversial messages.  There’s nothing more that will get people interacting than something that makes people think or makes them react.  Great list of tips!

  • Lorenzo Gonzales41690

    Great post! Very informative with some seemingly simply advice. I really liked the idea of a controversial tweet as a call to action of sorts as it would really do a terrific job of causing followers to open up and share details or opinions that may have previously been kept private.

  • ASA Therapies

    Great read and some good tips